Any questions you may find you have can be answered! You can check our FAQ section for simple answers or contact us for more in-depth and personal answers to whatever inquires you have.
When I use my points, what’s included (and what is not)?
A: Included: Full day usage of the boat (up to eight hours), crew, baseline fuel, tips, taxes, docking, water, and towels. Not included: excess fuel, food + beverage, transportation, or optional water toys.
What if I want to use more points than I signed up for each year?
A: You can purchase additional points at the price of your current tier. You’re allowed to purchase as many points as you wish up to the next tier amount.
Can I pause my membership?
A: Yes, you can pause for one year with written notice.
Can friends and family use my membership and points?
A: Immediate family members can use your points at any time without you. Extended family, friends, or business colleagues can use your points without you if you are a Churchill Member.
Are there any blackout days or Premium Days?
A: Yes. Premium Days (such as the week between Christmas and New Years) are charged at a 50% point premium. Some locations will have point premiums which will be communicated prior to booking. There are occasional blackout days, primarily for scheduled maintenance.
Does the company own the yachts/boats in the fleet?
A: Exclusive Yachts owns some of the yachts in our fleet. Many are under exclusive use agreements as mentioned above, meaning the owners allow limited use by Exclusive Yachts members. The rest are carefully selected by our team, meeting the highest standards of quality, safety, and cleanliness.
Do you charter the boats/yachts in the membership fleet when they are not used by members?
A: Many of our yachts are under exclusive use agreements with the owners. In some cases, we do allow charter with our fleet, which allows us to keep our costs as low as possible for members. That said, members have advance booking priority so it shouldn’t impact your membership usage.